Frequently Asked Questions

Below are answers to questions frequently asked by individuals interested in an eligible UI Banking or current cardholders. If you don't find the answer you are looking for, feel free to email or call the University of Iowa Alumni Association (UIAA) at 800-469-2586.

Where can I find more information about or review your agreement with Bank of America?
Please send a request to

Why offer Bank of America® products?
In 2012-13, the UIAA conducted a proposal and review process, which determined that Bank of America provided the best opportunity for the UI credit card program to succeed while providing high quality products for our alumni and friends.

Iowa Rewards Credit Card

How do I redeem my points?
To redeem online for Iowa Rewards, follow these four steps:

  1. Click on the Bank of America rewards site.
  2. Sign in (located on the left side)
  3. Hover your cursor over "Experiences" on the right side of the grey tool bar toward the top of the page, and click on Ultimate Access® in that section.
  4. On the next screen, click the Affinity Rewards link located to the left center of the page.
  5. Lastly, view the site categories for your Iowa Rewards and click on the item to redeem.

Will I be contacted after I redeem my points for an Iowa Reward?
A UIAA staff member will contact you within ten business days after you redeem. If you don't hear from us, please call 800-469-2586 to verify that we received your request.

Where can I find more information about Iowa Rewards?
Current cardholders can view Iowa Rewards by signing in to the Bank of America rewards site. Follow the steps above under "How do I redeem my points?" to locate the Iowa Rewards.

Why does the UIAA promote and offer a credit card?
The UIAA is largely a self-supporting organization with minimal support from the University of Iowa. This program enables the UIAA to direct more of its funds towards its core mission—to strengthen the university through alumni engagement. A credit card program helps the UIAA and hundreds of other alumni associations nationwide to continue to deliver the communications and services that alumni have come to depend on.

What is the money from the program used for?
Revenue from the credit card program is used to help support the programs and services of the alumni association, including career enhancement opportunities, social networks, student leadership programs, Lifelong Learning events, IOWA Clubs, Iowa Alumni Magazine, student scholarships, and more.