Business phone systems uk what is voip

voip telephony  wh

This page is totally dedicated to telecommunications tips and advice. I will be talking about business phone systems! What is the best telecoms system for small and medium sized companies and why. Also I will be talking about home workers what’s the best telecoms solution out there.

What is VoIP I will be explaining why voice over IP is a hot topic and the moment. A little bit about myself I have been in the telecoms business gosh over 20 years now I have seen a lot of changes. Some good and some bad! So hopefully this will give you a little insight of the world of telecoms.

Mitel Business Phone Systems Mitel HX Controller 

Mitel HX Controller w BRM  and HX Processor Modules
Mitel Business Phone Systems Mitel HX Controller. Image by

Mitel is by far one of the very best in telecoms technology worldwide. They cater for all types of business users from single site solutions to multi site applications.

They have well quite frankly an huge array of technology from VoIP solutions to call centre solutions.
Mitel really have the telecoms market share for example they have just launched this year the HX controller which comes as standard voicemail with live queuing ISDN protocol SIP VoIP ready rack mountable. 16 digital ports all for £1,500.00!

This solution is really aimed at the small to medium sized businesses also home worker solutions.

What Is VoIP (Voice Over IP)

What Is VoIP. Image by

What is VoIP well it stands for voice over IP? Let’s really look at very basically if you have broadband at home and you have router you can utilise VoIP its very much like Skype if you both use Skype the calls are free and it goes over the internet.
VoIP and SIP (Session Initiation Protocol) this again uses broadband calls go over the internet. This type of solution is very cost effective and ideal solutions for business users and home-workers like me. I use VoIP solution and all the calls go over the internet via your broadband. It works very well and it is very reliable I do not need any lines so there is no expensive line rental. There is huge amount of choices of suppliers for this type of solution.

What is ISDN Digital Lines 

how an ISDN work network diagram
What is ISDN Digital Lines. Image by

ISDN stands for Integrated Services Digital Network! So what is so special about ISDN well it can take digital voice and digital data i.e. video traffic at very high speed. The digital line offers high quality speech also facilities like CLI (Caller Line Identification) and many other benefits. In most cases it is copper wire A leg and B leg A is for speech and the B leg is for data. There are other ISDN this called Optic fibre in most cases this is used for large organisations as it is very expensive to supply and install.


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